1. Make sure you are connected to the applicable WiFi or Wired service... In other words, turn of your cellular data and make sure you are connected to a Babtel Network.
   
   
2. Visit https://www.speedtest.net/ — Don't hit "go" yet.
   
   
3. Select "Ooredoo Qatar" as your server. - That server is, basically, the main uplink for the whole country of Qatar.
   Do this by clicking the "change server" option, it's below and to the right of the "go" button.
   If you are struggling to find this button, refer to the image associated with this FAQ... It's near the bottom of this page.
   
   

4. At this point, you should click the "go" button in the center of the page.

5. Take a screenshot of the speed and save the image.

6. Now, you can share the saved image with Babtel support.

You can update your current ticket
               OR
Use the "create a request" option from our support options beside this FAQ.
Finally, attach the image to your ticket and send