CAS Service Desk

Announcement: March 2025

Dear Subscribers,

Maintenance Activity

There is currently no ongoing maintenance.

If your inquiry needs urgent attention, you can contact our 24/7 customer support team via Live Chat and WhatsApp Chat or on the numbers provided below.

Babtel VPN Service
This is a free VPN solution being developed by our Dev team, available for all AUAB-WIFI customers.
The technology behind the solution is simple yet fast and uses state-of-the-art cryptography. This service is usable in all ISPs globally except in CAF-WIFI networks.
To find out more contact us via the support site https://help.babtel.net/cas
If you are already subscribed remember you can manage your VPN settings from https://customer.rover.us/auab

Recurring Maintenance
Please Note: We have scheduled maintenance every Tuesday morning on our Data Center systems in the USA and UK and our Network Systems in Qatar at 02:00 AM Arabia Time (UTC +3:00). Users may experience difficulty logging in during this time, not to exceed 15 minutes. Thanks for being patient while we keep our systems healthy!

Company and Service Information
Please visit www.Babtel.net for information about Babylon Telecommunications, Inc. (Babtel) including general information, Terms and Conditions, Price and Refund Policy, Minimum Requirements and more.

Don't Close the Pop-up Window: Don't Close the Pop-up Window: Please do not close or block the pop-up window after you login. This needs to remain open to ensure you do not get disconnected unintentionally from the network. Also, the Pop-up shows the I/O value, which displays the data remaining from the data cap and your IP Address (which we use for quick identification/location in case we need to troubleshoot an issue for a user).

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