Home → FAQ → Network Connectivity Issues → I'm often disconnected and asked to log back in
8.1. I'm often disconnected and asked to log back in
It is normal for a client device to get disconnected from a session after a long period of idleness. Basically, your devices may disconnect if the service is not currently being used. However, if this occurs while the service is being used (i.e. streaming movies, video call, voice call, etc.), there could be WiFi interference issues at your location.
If you suspect that you are a victim of WiFi interference, please contact Babtel support to schedule a service call for a technician to troubleshoot the issue. Babtel 24/7 support hotline: Qatar: +974 7029 7426; +974 7032 9680 — US VOIP: +1 866 610 5435 — DSN: 437-8997
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