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FAQ

• 1. Frequently Asked Questions
  • 1.1. Top FAQ
  • 1.2. I just renewed my service/added data ... so why is it so slow?
  • 1.3. How do I test my connection?
  • 1.4. Did I use up my data?
  • 1.5. I can't connect to my Free WiFi
  • 1.6. Why is the internet so expensive?
  • 1.7. Babtel AUP - Equipment and Web Resources
  • 1.8. Why don't I get the exact speed that is advertised?
• 2. Online Renewals
  • 2.1. Renewing your services online
  • 2.2. How do I change my service?
• 3. Data Usage and Speed Requirements for Common Applications
  • 3.1. Data Usage of Common Applications
• 4. WiFi Router
  • 4.1. Do I need a Router?
• 5. How to add pop-up blocker exceptions
  • 5.1. Browser Instructions to Enable Pop-Ups for the Login Page
• 6. Connecting Gaming Consoles and Other Devices
  • 6.1. How do I connect an XBOX? (without an authorized/BABTEL provided Z1 Router)
  • 6.2. How do I construct a bridge between devices?
• 7. Problem Connecting to particular Websites
  • 7.1. Can't Get The Login Page
  • 7.2. Army.Mil Websites
• 8. Network Connectivity Issues
  • 8.1. I'm often disconnected and asked to log back in

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