Announcement: July 2025

Dear Subscribers,

Maintenance Activity
We will be performing scheduled maintenance on one of the firewalls to ensure it remains up to date and protected against the latest security vulnerabilities. Please note that this activity will cause a temporary service disruption affecting the UAE location. We will make every effort to minimize downtime and restore services as quickly as possible.

Event: 16th July 2025 4.00PM – 5.00 PM (EST)
Outage: 10-15 minutes of down time

If your inquiry needs urgent attention, you can contact our 24/7 customer support team via Live Chat and WhatsApp Chat or on the numbers provided below.There is currently no ongoing maintenance.

Recurring Maintenance
Please Note: We have scheduled maintenance every Tuesday morning on our Data Center systems in the USA and UK and our Network Systems in Qatar at 02:00 AM Arabia Time (UTC +3:00). Users may experience difficulty logging in during this time, not to exceed 15 minutes. Thanks for being patient while we keep our systems healthy!

CAF-WIFI Network Separation
Please remember ALL ‘CAF-WIFI’ customers must use the network with SSID ‘CAF-WIFI’ to login.

Once you connect to the network you will be redirected to the CAF login page, you can also bookmark the login page in your browsers

https://caf-login.babtel.net/


Company and Service Information
Please visit CAF-WIFI Policy for information about Babylon Telecommunications, Inc. (Babtel) including general information, Terms and Conditions, Price and Refund Policy, Minimum Requirements and more.

Don't Close the Pop-up Window: Don't Close the Pop-up Window: Please do not close or block the pop-up window after you login. This needs to remain open to ensure you do not get disconnected unintentionally from the network. Also, the Pop-up shows the I/O value, which displays the data remaining from the data cap and your IP Address (which we use for quick identification/location in case we need to troubleshoot an issue for a user).

Email Opt-out: If you want to unsubscribe from these emails, please login to the Customer Account Center using your login credentials:

1. Login to https://account.babtel.net


2. Click on 'Account Settings'


3. Click on 'Email notification options'


4. Select ‘Don’t Send Notifications’ for the ‘Announcements’