BABTEL Service Desk

Announcement: March 2025

Dear Subscribers,

Maintenance Activity

Please be informed that we are performing a firmware upgrade for all wireless access points in BPC dorm A10(Bld 10400) on the date below. To reduce the downtime for occupants, we will perform the upgrade by bay and floor starting with A-Wing 1st floor. Occupants should expect an outage of up to 1 hour during the event. Once the event is finished, a Babtel technician will visit the location to confirm the network is operational.

Date: March 27, 2025 0400-0900 HRS AST
Expected Outage: 1 Hour per bay
Impact: CAF-WIFI and AUAB-WIFI services will be interrupted.

If your inquiry needs urgent attention, you can contact our 24/7 customer support team via Live Chat and WhatsApp Chat or on the numbers provided below.

Babtel VPN Service This is a free VPN solution being developed by our Dev team, available for all AUAB-WIFI customers. The technology behind the solution is simple yet fast and uses state-of-the-art cryptography. This service is usable in all ISPs globally except in CAF-WIFI networks.

To find out more contact us via the support site https://help.babtel.net/auab

If you are already subscribed remember you can manage your VPN settings from https://customer.rover.us/auab

Recurring Maintenance
Please Note: We have scheduled maintenance every Tuesday morning on our Data Center systems in the USA and UK and our Network Systems in Qatar at 02:00 AM Arabia Time (UTC +3:00). Users may experience difficulty logging in during this time, not to exceed 15 minutes. Thanks for being patient while we keep our systems healthy!

Company and Service Information
Please visit www.Babtel.net for information about Babylon Telecommunications, Inc. (Babtel) including general information, Terms and Conditions, Price and Refund Policy, Minimum Requirements and more.

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